Privacy policies | Jack Beds

Web Privacy Policy

RESPONSIBLE FOR TREATMENT

The company responsible for processing your data under this Privacy Policy is:

JACKBEDS COMERCIO ELECTRONICO COLCHONES SL

NIF: B66975798

Address: Travessera de Gràcia, 165 - 08012 Barcelona (Barcelona)

Email address: comercial@jackbeds.com

Web: www.jackbeds.com

Phone: 935190282

Registered in the Mercantile Registry of the Mercantile Registry of Barcelona, ​​Volume 45852, Folio 129, Sheet B500963, 1st Inscription

At JACKBEDS COMERCIO ELECTRONICO COLCHONES SL, we recognize the importance of protecting your personal information and we are committed to treating it responsibly and in accordance with data protection laws.

This privacy policy aims to regulate all aspects related to the data processing of the different users who browse or provide their personal data through the different forms located on the Web.

Personal Data

A personal data is the information that identifies you or makes you identifiable. Through the web, in the boxes established for this purpose, we collect the personal data that the user communicates to us: Name, surnames, email, telephone, postal address, population, etc.

The user's visit to the website does not imply that he has to provide any information about his personal data. However, if provided, the data will be processed lawfully subject at all times to the principles and rights contained in the RGPD 2016/679 of April 27, 2016 and the LOPDGDD 3/2018 of December 5.

Purpose, duration and legitimacy of the treatment:

We will treat the data that the user provides us with the following purposes:

Attend to the request or request made by the user through the contact formlocated on the web. We collect and process the user's personal data in order to process and manage your request, a query or any request you make through said form. We will keep these data for the time necessary to comply with your request and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy of the data treatment will be the consent granted by the user when selecting the acceptance box of our privacy policy before sending the request. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.

Attend to the request or petition made by the user through the Chat provided on the web. We collect and process the user's personal data in order to process and manage your request, a query or any request you make through said form. We will keep these data for the time necessary to comply with your request and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy of the data treatment will be the consent granted by the user when selecting the acceptance box of our privacy policy before sending the request. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.</ Span> </ p>

Attend and manage the purchase made by the user through the purchase form located on the web. We collect and process the user's personal data in order to process the order and subsequent payment of the products and services offered on the web. We will keep these data for the duration of the contractual relationship between the parties and for the time established by law for compliance with tax obligations.

The basis of legitimacy of data processing will be the execution of a sales contract in which the interested party is a party. In the event that the user does not provide their personal data, their purchase cannot be managed, and the requested service cannot be provided.

Send newsletters and newsletters about JACKBEDS ELECTRONIC COMMERCE products COLCHONES SL With the consent of the user, we collect and process your personal data in order to send you information about our products and services. We will keep these data as long as the user does not revoke their consent to their treatment and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy of the data treatment will be the consent granted by the user when selecting the acceptance box of our privacy policy before subscribing to the newsletter in form enabled for this purpose on the web. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.

Improve your experience when browsing the web. We will keep these data as long as the user does not revoke their consent to their treatment by eliminating cookies and for the time established by law with a minimum duration of 3 years.

The legitimate basis to improve your experience when browsing the web is the consent given by the user when accepting cookies. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.

Manage our social networks and send you information about our activities and products. We will keep these data as long as the user does not revoke their consent to their treatment and for the time established by law with a minimum duration of 3 years.

The legitimate basis for managing our social networks and sending you our activities and news is the consent you give us to do so. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.

Transfer or communication of personal data

The recipients of the information will be those service providers linked to the controller who act as data processors, for example delivery companies, as well as financial entities in the event of that the interested party finances his purchase.

Your data may be shared with:

Organizations necessary for the correct provision of the contracted service, for example, transport and delivery entities for the delivery of the order.

Financial entities for the management of collections and payments.

To the competent public administrations, in the cases provided by law.

To the SHOPIFY e-commerce platform, where our online store is hosted.

International transfers:

To carry out the purposes of the treatment, JACKBEDS COMERCIO ELECTRONICO COLCHONES SL will subcontract the hosting services located in the USA, implying an international transfer of data. However, it is adhered to the Privacy Shield, an agreement between the European Commission where the legal framework for personal data security between Europe and the US is approved.

Data update

It is important that so that we can keep personal data updated, the user informs us whenever there has been any change in them, otherwise, we are not responsible for the veracity thereof.

The user guarantees that the personal data provided is true, guaranteeing that all the information provided corresponds to the real situation, which is updated and accurate, being obliged to communicate any modification.

Third Party Data

If the user provides data from third parties for any purpose to JACKBEDS COMERCIO ELECTRONICO COLCHONES SL, he guarantees that he has obtained this data lawfully, that he has previously informed the affected, obtaining their consent to communicate them and that the information provided is accurate and truthful.

Mandatory character of the requested information

All our forms have an asterisk (*) in the mandatory data. If the user does not provide these fields, or does not check the acceptance box of the privacy policy, the sending of the information will not be allowed.

Data Subject Rights:

You have the right to access your data and obtain confirmation of its processing, as well as a copy of the personal data being processed. You have the right to update them and request the rectification of the data that is inaccurate or request its deletion when the data is not necessary for the purposes for which it was collected. You can request the limitation in the processing of your data and oppose their processing by revoking your consent, as well as exercising the right to data portability. Similarly, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us Travessera de Gràcia, 165 - 08012 Barcelona (Barcelona). Email: comercial@jackbeds.com

If you consider that your rights have not been duly addressed, you have the right to file a claim with the Spanish Data Protection Agency www.aepd.es

Data treatment of Minors

Whoever provides the data through the forms on this website and accepts its treatment declares that they are over 14 years of age, and access to and use of the portal by minors is prohibited. said age. If at any time, the Responsible detects that a child under 14 years of age has provided personal data, we will proceed to cancel them. Likewise, parents or guardians may in any case contact JACKBEDS COMERCIO ELECTRONICO COLCHONES SL (I) to block the access account of minors in their care who have registered by falsifying their identity.

Chat conditions:

The CHAT service is available free of charge to Users who are or are not clients of JACKBEDS COMERCIO ELECTRONICO COLCHONES SL. This chat service will always be visible on the website www.jackbeds.com , at its bottom right.

JACKBEDS COMERCIO ELECTRONICO COLCHONES SL offers the possibility of making queries through CHAT, as well as to answer questions and provide information about our products.

Selecting the CHAT option that is governed by the following Chat Conditions:

  1. The User will not use obscene, dirty, lewd or excessively violent language.
  2. The use of sentences in capital letters will be avoided.
  3. No personal data of third parties will be provided.
  4. We do not accept off-tone words or attacks on our service staff.

Cookie Treatment:

A cookie is a small file that is downloaded and stored on the user's computer when they access a web page. Cookies allow the web, among other things, to store and retrieve information about the browsing habits of the user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize the user. .

The user has the option to prevent the generation of cookies, by selecting the corresponding option in your browser program. You can obtain more information by reading our Cookies Policy.</ p>